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FAQs


Here you will find the answers to most of your questions about that protein products. If you can't find what you are looking for here then you can email us at hello@thatprotein.co.uk and include your contact number if you would like a call-back. We will call you back within 24 hours (so it costs you nothing) with the best response. 

What is that protein?

that protein is a range of dairy free vegan protein. It is 100% natural using only organic plant protein health food blends. 

What is different about that protein mixes?

Our use of innovative ingredients and the 2 in 1 offer of both plant protein and health foods e.g. I Heart Pumpkin and Chia Seed Super Protein is the first in the UK to use pumpkin seed protein and chia. Pumpkin seed protein powder is the rarest plant protein in the world.

Don’t we get enough protein from our diets?

All proteins are not equal. Some come from animal sources and may have the attendant saturated fat and with dairy protein many people are lactose intolerant. For some groups like vegans, vegetarians and over 50s it can be more challenging to get 0.8g protein per kg body weight every day. Even for those who find it easy to get their daily protein allowance, the mixes offer a wonderfully healthy and tasty way of doing so.

Who should use that protein?

The range is a 100% natural, dairy free, innovative plant protein meets superfood. They deliver scientifically proven health benefits. that protein is plant protein for vegans, vegetarians and anyone who cares about their nutrition.

How should I store that protein?

Always store that protein in a cool dry place and use within four weeks of opening the pack.

Allergen information.

Our cacao products contain caffeine. The pumpkin seed protein, hemp and rice powder does not contain nuts but is manufactured in a factory that may handle nuts. The Nutty Nutty Peanut Butter contains peanut flour.

What payment methods can I use?

You can pay by credit/debit card or PayPal. iOS device users can also use Apple Pay. All transactions are secure and encrypted.

How does the 'Remember me' option work?

At checkout, mobile users will be given the option to tick a 'Remember Me' box. Remember Me lets customers save their credit card and their shipping and billing information so they can check out faster the next time they visit the store. The next time you make a purchase and enter your email address, you will receive a unique 6-digit code in a text message. Simply enter the code on the checkout page and your payment card and shipping and information will be automatically filled out.

I have another question that is not listed here.

Please contact us.